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Beware of this Trending Scam

Published: September 14, 2022

Here’s what you need to know about a trending scam

Zelle® is a fast and easy way to send and receive money with people you know and trust. As always, our clients’ security is a top priority, and we want to make sure you know the red flags that signal scams so you can stay protected. Please watch this educational video from Zelle® and review the information below to learn more about a trending scam.

While Bank of America may send you a text to validate unusual activity, we will never contact you to request that you send money using Zelle® to anyone, including yourself, or to share a code to resolve fraud. If you receive a request like this, it is likely a scammer trying to trick you.

Here are the details of the “pay yourself” scam

  • You receive a text message that looks like a fraud alert from your bank about unusual activity. The text may look something like “Did you make a purchase of $100.00 at ABC merchant?”.
  • If you respond to the text, you have now engaged the scammer and will receive a call from a number that appears to be from a bank.
  • They’ll appear to be a representative from a bank and will offer to help stop the alleged fraud by asking you to send money to yourself with Zelle®.
  • The scammer will ask you for a one-time code you just received from a bank.
  • If you give them the code, they will use it to enroll their bank account with Zelle® using your email or phone number.
  • The scammer now has the ability to receive your money into their account.

What you can do to help stay protected

  • Don’t trust caller ID — it’s not always who it says it is.
  • Don’t share codes based on a call you receive.
  • Don’t be pressured to act immediately.

We hope you find this information helpful

Centerforce IT Pros is always available to help you understand and answer any questions or concerns!  If you receive an email or text that you suspect is a scam, or just want to be sure you are not being scammed, give us a call and we will investigate at no additional cost to you!