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Helpdesk Services

Taking care of your business!

Centerforce IT Pros offers many comprehensive business IT services for small and medium-size businesses, requiring full or part-time support desk services, application helpdesk support, customer service desk, or full-blown technical service resource centers. No matter what type of service help desk functions you need, we can provide you with a complete and tailored turnkey solution to meet your specific needs.

We understand that problems rarely occur when it’s convenient.

Our 24/7 Help Desk is just one way we can support your business!  If you sign up for our Managed Services, you will receive unlimited helpdesk and support!

Not yet a managed service client?  No problem!

With On Demand IT Support from Centerforce IT Pros, you won’t have to worry about what happens when you have a problem with your technology, because we’re available 24x7x365 to ensure that things are resolved quickly.

Our dedicated, certified engineers are ready to assist with any issues you might have,  We can assist with both, your hardware and software needs, along with providing after-hours support as well!

Using the latest remote tools, our team works quickly to have you up and running. Basic question and answer solutions are free. In the event you need a detailed resolution, we bill in 15-minute increments to be respectful of your IT budget and advise you of cost impacts before we start.

Click the tabs below to see our key features of using Centerforce IT Pros as your Help Desk.

A knowledgeable help desk technician will guide you through common errors to get you faster resolution and better support outcomes. Email or call anytime to be quickly connected to one of our team members.

Our team can remote into devices to quickly evaluate the source of your issue and put systems back in working order. Top-tier tools allow us to share screens and troubleshoot for you.

Tired of long vendor hold times? Our help desk technicians will call internet providers, phone companies and other vendors on your behalf so you don’t have to put your day on hold.

Our team-based approach to service allows us to respond almost instantly to any event, from login problems to full disaster recovery efforts.

Computer issues don’t take the night off, so why should your IT help desk? Connect with our technicians through our 24/7 answering service or via email so critical issues don’t have to wait.

Ticketed events let you track the status of your incident from the first call to the final resolution.

What Our Customers are Saying

I would recommend Centerforce IT Pros to anyone who’s looking for an IT company that consistently displays outstanding professionalism, customer service, and overall quality of work. Huge shoutout to Greg and his amazing staff. They have earned a resounding five stars.

Levi The Sound
Levi

Centerforce IT Pros has been our IT company for quite some time now. After many years and several thousand dollars spent hiring the wrong people to manage our IT needs, we are 100% sold on Centerforce. They have been so responsive to all of our needs. We can count on them to be responsive and professional. They have even gone above and beyond with recommending other service providers when we have a need. Thank you!

Leslie ReMax - The Leslie Sullivan Team, Broker/Owner
Leslie

Centerforce IT Pros has always provided top notch support for our company. Always quick to respond and always have great advice to help us stay online and productive. I highly recommend them!!

John Advance Publishing, Vice-President
John

Centerforce IT Pros has provided us with nothing less than top class service and support. From the initial development and implementation of our custom web based point of sale system, to ongoing support and updates, Centerforce IT Pros have been the most professional and responsive IT specialists I have ever done business with!

Dave APlus Transmissions, Corporate Administrator
Dave

Centerforce has done an outstanding job with our IT needs. Greg and team are professional, detailed, and extremely knowledgeable. We’ve had a great working relationship with them and will continue to do so.

Steve North Central Church, Administrator
Steve