(832) 521-4041

Who We Are

Centerforce IT Pros has a broad selection of technical support and IT services that all point toward one goal: helping your business run smoothly and be prepared for anything! 

We realize that excellent service does not simply come from a friendly transaction or helpful technology—it is the result of truly understanding our customer’s expectations and putting the right guidelines and service standards in place to exceed them!

Whether you’re looking for a preventative maintenance solution to help avoid those expensive system repairs,  or a disaster recovery plan to get you back online quickly after an emergency, our technical support experts will meet with you to understand your business, and your IT needs, so that we can assist in finding the solution that’s right for you!   With expertise that ranges from on-site computer repair and maintenance to structured cabling and build out, our only limitation is, “what does our client need”.   We focus on the technology so you can focus on your business!

So Why Choose Us?

 

Your Problems are NOT Just Another Ticket Number!

When you have a problem you don’t want to be assigned a generic number,  you want your problem solved and to know who is solving it!  We want to bring the human element back to technology by NOT issuing our clients ticket numbers to wait in a queue, instead, we like to talk with people, reply to emails, texts or other electronic messages to let them know how and when their issue will be resolved.

We are Security Focused Inside and Out

Security starts in house with us!  While we are always asking how we are going to keep out clients secure, we take strong steps in-house in making sure the systems we use to maintain yours are protected and locked down tight.  All of our critical systems used to support our clients are protected with two-factor authentication systems and all client data, if needed, is stored on encrypted systems at our location with minimal personnel access.  Our constant use of high level security means that it is part of our culture here.  Our deep familiarity with this technology also allows us to help our clients implement the same security measures within their business as well.

Better Software Means Better Results

Having information is key to solving problems!  Our in house software allows our technicians to quickly see the history of work done, save all the information and configuration files from your systems into a nice and organized digital client profile.   For our managed service clients we take it further by automating all of their updates, monitoring desktops, servers, and network with cutting edge automation systems.  Our systems talk to your systems and any exceptions are sent to us for review.   All of this comes together to bring you fast, accurate, and effective support to keep your systems up and running smoothly!