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Managed IT Services

Taking care of your business!

How Can Your Business Benefit From Managed IT Services?

Download our FREE eBook today and learn what a Managed Service Provider (MSP) can do for your business and how they differ from a traditional IT provider.  We’ve outlined some of the key benefits businesses are experiencing by outsourcing IT through managed services.

MANAGED IT SERVICES vs BREAK/FIX

It’s not uncommon for businesses to treat their network and computers much like a household appliance; when it breaks, you pay someone to fix it.  Or they might have “tech-saavy” employes they call on to try and keep up with the day-to-day problems that arise, which takes away from the job they were originally hired to do, resulting in less productivity!

Having a Managed IT Service Provider is the sensible middle ground because not only are they dedicated to making sure everyone is up and running, but the best part is, they are not on your payroll! There are plenty of benefits to this alone that can greatly benefit your company’s productivity and expenses!

Did you know that instead of hiring just one internal I.T. person with an average salary of $50K-$60,000 a year, with Centerforce IT Pros you get a fully staffed, virtual IT department at your fingertips for a very small fraction of that cost?

So What Should You Expect with Managed Services?

Don’t ever hesitate to ask your IT provider what EXACTLY is included with their services, and make sure it’s clearly stated in your agreement. Here are some of the things you can expect to be included in your fixed-rate agreement:

> Proactive maintenance & administration

> Remote and on-site user support

> Help Desk and Online Ticket Portal

> Hardware and software repair and asset management

> 24/7 server and computer monitoring

> Backup management and monitoring

> Antivirus, spyware, and malware protection

> Firewall monitoring and management

Cloud service management

Security patch management

Response time SLAs

Line-of-business application support

Vendor liaison services

IT policy management

Monthly network audit and tune-up

Monthly client reporting

We realize that every business is unique,  and with that in mind, we will design a custom plan that works just for you, that not only aligns with your business needs, but also budget friendly. The best part is our fees are fixed, no matter your industry.

Prevent Problems  BEFORE They Happen

We truly believe the old adage that “an ounce of prevention is worth a pound of cure”.

While we don’t have a crystal ball here at Centerforce IT Pros, we work with computers and technology all day, everyday. We know that with regular maintenance, a solid plan for IT security, a strong backup system and continual monitoring you can PREVENT most disasters before they happen!

Proactive Approach to Managment

Our proactive approach makes for a decrease in technical issues, and an increase in productivity, and the peace of mind of knowing a team of experts always has your back!

With our flat-rate servicess, not only can you budget a set amount every month for IT services, but you can have the peace of mind knowing your network and systems are being monitored for potential problems. Often times, we will find and solve your computer problems before you even know you have them!  

Taking care of issues only as they arise may seem less expensive in the short run, but consider the cost of business interruption, your employees’ time dealing with IT issues, and significant labor costs when a major issue arises.

Managed IT services is based on a flat-rate payment model where you pay to prevent issues from happening in the first place, which could greatly reduce downtime and minimize those unexpected costs. It also allows you to easily maintain your monthly or yearly budget for IT maintenance costs. 

With our flat-rate payment model you practically eliminate recovery costs since it is all covered under your agreement. Regular maintenance and monitoring will allow your IT provider to manage your network, servers, and workstations more efficiently reducing the risk of downtime.

What Our Customers are Saying

I would recommend Centerforce IT Pros to anyone who’s looking for an IT company that consistently displays outstanding professionalism, customer service, and overall quality of work. Huge shoutout to Greg and his amazing staff. They have earned a resounding five stars.

Levi The Sound
Levi

Centerforce IT Pros has been our IT company for quite some time now. After many years and several thousand dollars spent hiring the wrong people to manage our IT needs, we are 100% sold on Centerforce. They have been so responsive to all of our needs. We can count on them to be responsive and professional. They have even gone above and beyond with recommending other service providers when we have a need. Thank you!

Leslie ReMax - The Leslie Sullivan Team, Broker/Owner
Leslie

Centerforce IT Pros has always provided top notch support for our company. Always quick to respond and always have great advice to help us stay online and productive. I highly recommend them!!

John Advance Publishing, Vice-President
John

Centerforce IT Pros has provided us with nothing less than top class service and support. From the initial development and implementation of our custom web based point of sale system, to ongoing support and updates, Centerforce IT Pros have been the most professional and responsive IT specialists I have ever done business with!

Dave APlus Transmissions, Corporate Administrator
Dave

Centerforce has done an outstanding job with our IT needs. Greg and team are professional, detailed, and extremely knowledgeable. We’ve had a great working relationship with them and will continue to do so.

Steve North Central Church, Administrator
Steve