Need Technical Support?
We are here to help!
Get Support
Our team is ready to assist with your technical issues, service requests, and general IT support. Once received, our office staff will be notified and a technician will repsond to your request as soon as possible.
To view our full Response and Resolution policies, you can click here: Response Time and Resolution Policy.
Email Submission:
You may email our support team at support@centerforceitpros.com. A service ticket will be created within our system and a support member will be notified and respond accordingly.
Client Portal:
Phone:
Of course, you can always reach out to our office. Our main number is (832) 521-4041.
If after-hours, please leave us a message and an on-call technician will respond to you accordingly. Otherwise, select “support” and you will be directed to our support department who will then find an available technician to respond. Please be aware that our operator(s) may not always be available to answer your call, however, you will still have an opportunity to leave your request via voicemail and a technician will respond accordingly.
Hours of Operation
Monday – Friday, 8:30 am to 5:00 pm. If after-hour support is needed, please call our main office at (832) 521-4041 and leave a detailed message stating the nature of the issue you are having and a technician on call will be notified and contact you directly.
A knowledgeable help desk technician will guide you through common errors to get you faster resolution and better support outcomes. Email or call anytime to be quickly connected to one of our team members.
Our team can remote into devices to quickly evaluate the source of your issue and put systems back in working order. Top-tier tools allow us to share screens and troubleshoot for you.
Tired of long vendor hold times? Our help desk technicians will call internet providers, phone companies and other vendors on your behalf so you don’t have to put your day on hold.
Our team-based approach to service allows us to respond almost instantly to any event, from login problems to full disaster recovery efforts.
Computer issues don’t take the night off, so why should your IT help desk? Connect with our technicians through our 24/7 answering service or via email so critical issues don’t have to wait.
Ticketed events let you track the status of your incident from the first call to the final resolution.