About Us

Centerforce IT Pros has a broad selection of technical support and IT services that all point toward one goal: helping your business run smoothly and be prepared for anything!

We realize that excellent service does not simply come from a friendly transaction or helpful technology—it is the result of truly understanding our customer’s expectations and putting the right guidelines and service standards in place to exceed them!

Whether you’re looking for a preventative maintenance solution to help avoid those expensive system repairs, or a disaster recovery plan to get you back online quickly after an emergency, our technical support experts will meet with you to understand your business, and your IT needs, so that we can assist in finding the solution that’s right for you! With expertise that ranges from on-site computer repair and maintenance to structured cabling and build out, our only limitation is, “what does our client need”. We focus on the technology so you can focus on your business!

Our Approach

We not only focus on the technology, we focus on the people! We love building relationships with our clients and will work closely with your team to learn your business and to implement the best possible solution for your company’s success! Here is what you can expect from Centerforce IT Pros in deterimining the best IT solution for your business:

Initial Meeting

Learning about your business is the first step we take! We want to hear your goals and your vision for your company, and to address any issues you are currently facing.

Best Practices

A comparison will be made with our findings and the current industry standards to determine the best path of action to take in order to get your systems up and running smoothly!

Implementation

Now we are ready to begin enhancing your network! Centerforce IT Pros will work to perform a smooth transition and provide any updates, or changes needed.

Documentation

A complete evaluation of your network infrastructure, as well as your processes and prodecures are fully documented. A network audit will be ran to indentify potential issues.

Sketch it Out

Having a plan is essential in order to provide your business with the best possible IT solution! Our team will work with your staff to establish and build a technology solution you can rely on!

Sit Back and Relax!

You have successfully switched and now you can sit back and relax and leave the support up to us!. Focus more on your business, and leave the technology to us!

So Why Choose Us?

Your Problems are NOT Just Another Ticket Number!

When you have a problem you don’t want to be assigned a generic number, you want your problem solved and to know who is solving it! We want to bring the human element back to technology by NOT issuing our clients ticket numbers to wait in a queue, instead, we like to talk with people, reply to emails, texts or other electronic messages to let them know how and when their issue will be resolved.

We are Security Focused Inside and Out

Security starts in house with us! While we are always asking how we are going to keep out clients secure, we take strong steps in-house in making sure the systems we use to maintain yours are protected and locked down tight. All of our critical systems used to support our clients are protected with two-factor authentication systems and all client data, if needed, is stored on encrypted systems at our location with minimal personnel access. Our constant use of high level security means that it is part of our culture here. Our deep familiarity with this technology also allows us to help our clients implement the same security measures within their business as well.

Better Software Means Better Results

Having information is key to solving problems! Our in house software allows our technicians to quickly see the history of work done, save all the information and configuration files from your systems into a nice and organized digital client profile. For our managed service clients we take it further by automating all of their updates, monitoring desktops, servers, and network with cutting edge automation systems. Our systems talk to your systems and any exceptions are sent to us for review. All of this comes together to bring you fast, accurate, and effective support to keep your systems up and running smoothly!

What Our Customers are Saying

Centerforce IT Pros has been a pleasure to work with. Whenever we’ve had an IT issue, they’ve responded quickly and resolved it efficiently. Greg and David are always helpful and take the time to clearly explain the problem and solution. They are dependable, trustworthy, and highly knowledgeable. We would definitely recommend them for any IT needs.

Martha, Hayes Concrete Services

I would recommend Centerforce IT Pros to anyone who’s looking for an IT company that consistently displays outstanding professionalism, customer service, and overall quality of work. Huge shoutout to Greg and his amazing staff. They have earned a resounding five stars.

Levi The Sound

Centerforce IT Pros has been our IT company for quite some time now. After many years and several thousand dollars spent hiring the wrong people to manage our IT needs, we are 100% sold on Centerforce. They have been so responsive to all of our needs. We can count on them to be responsive and professional. They have even gone above and beyond with recommending other service providers when we have a need. Thank you!

Leslie ReMax - The Leslie Sullivan Team, Broker/Owner

Centerforce IT Pros has always provided top notch support for our company. Always quick to respond and always have great advice to help us stay online and productive. I highly recommend them!!

John Advance Publishing, Vice-President

Centerforce IT Pros has provided us with nothing less than top class service and support. From the initial development and implementation of our custom web based point of sale system, to ongoing support and updates, Centerforce IT Pros have been the most professional and responsive IT specialists I have ever done business with!

Dave APlus Transmissions, Corporate Administrator